NOTE: Not all items available at the store are listed on the website.  If you would like to purchase an item you spotted at the store and it is not listed on the site yet, please send a message to contact@acaciasf.com. We would be happy to make arrangements for you to purchase the item and ship it to you. 


Ordering and receiving your item

Domestic Shipping
We ship to all 50 states.  Shipments are generally made by USPS.  Shipping and handling charges to each US address are flat rate based on your total purchases:

Total Purchase (pretax)         Shipping and Handling Charge
$0 - $100.00                         $10 base fee + $2 per item
$100.01 - $300.00                $15 base fee + $2 per item
$300.01 and over                 Complimentary

To avoid delay, please select the correct shipping option during checkout.

Most orders for in-stock items will be processed within 2-4 business days. If you would like expedited shipping, please get in touch at contact@acaciasf.com.

International Shipping
Please get in touch at contact@acaciasf.com.  International shipments will be made via USPS International Priority Mail unless a specific shipping method is requested.

In-store Pick up
Customers are always welcome to place an order online and pick up their purchases at our store in San Francisco.  For in stock items, please allow 48 hours for your items to be readied. Same day pickups may be possible in certain circumstances - please send an email at contact@acaciasf.com or call during business hours. 


Gift Registry

If you would like to set up a registry for any occasion, please get in touch at lily@acaciasf.com. We recommend using a third party registry website to link to the products on our page. If there is a particular item not listed online but available in store, we would be happy to add a listing for you!  Alternatively, we can also set up a registry page for you on our site.  Let's discuss!


Gift CardS

Not sure what to get as a gift?  We're happy to help you find the perfect present, but if you want to treat someone with a gift card, we're happy to do that too!  Gift cards are available in any denomination in multiples of $5.00 and may be used on this site or at our retail store. Gift cards may be purchased here.


Returns

In-store Purchases

Items that are unused, unopened, and with original tags and packaging (where applicable) may be returned for store credit within two weeks.  Sale items are final sale.

Online Purchases

Items that are unused, unopened, and with original tags and packaging (where applicable) are eligible for store credit if you contact us at contact@acaciasf.com for return authorization within 3 days of the date of receipt.  After authorization is received, the items must be returned to us within two weeks.  Return shipping costs are your responsibility.  Upon receipt of the items in resellable condition, store credit will be issued for the original charge minus the original shipping and handling costs.  Sale items are final sale.